Returns & Exchanges

At Makera Global Store, we stand by the quality of our electronics and offer a 30-day return policy for items in their original packaging. We aim to ensure your complete satisfaction with every purchase through a streamlined and transparent exchange process.

1

Initiate Your Request

Log into your account and navigate to the order history section to select the item you wish to return and obtain a Return Merchandise Authorization (RMA) number.

2

Package the Product

Securely pack the electronic device in its original manufacturer box, including all cables, manuals, and accessories to ensure a full refund.

3

Ship to Service Center

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for tracked delivery to our inspection facility.

4

Inspection and Refund

Once our technicians verify the device condition, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing